Commercial Sales Terms and Payment Terms Policy
This Commercial Sales Terms and Payment Terms Policy governs the commercial conditions relating to pricing, invoicing, credit arrangements, payment obligations, and transfer of ownership for goods supplied through the digital ordering platform operated under the brand name AZTOZA, which is owned and managed by TUNELINK NETWORKS PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 and having its registered office at 22/75, Nainiappan Street, Chennai, Chennai G.P.O., Chennai, Tamil Nadu – 600001, India. For the purposes of this policy, the expressions “Company”, “Tunelink”, “we”, “our”, or “us” refer to TUNELINK NETWORKS PRIVATE LIMITED and the expressions “Platform” or “AZTOZA Platform” refer to the digital system through which registered business clients place purchase orders for electronic devices and electronic peripherals supplied by the Company. The expressions “Client”, “Buyer”, “Business Customer”, or “you” refer to any registered commercial entity including distributors, dealers, resellers, corporate buyers, or other authorized business purchasers placing orders through the platform.
All transactions conducted through the AZTOZA platform constitute commercial business-to-business supply transactions and shall be governed by the terms specified in this policy unless otherwise agreed in writing between the Company and the client. By placing an order through the platform, the client acknowledges and agrees to comply with the commercial sales and payment terms described herein.
Prices displayed or communicated through the AZTOZA platform represent the applicable commercial price for registered business clients and may include wholesale pricing, distributor pricing, or negotiated commercial rates depending on the nature of the business relationship. Prices may be subject to change without prior notice due to fluctuations in supplier pricing, currency changes, taxation changes, market conditions, or operational factors. The Company reserves the right to correct pricing errors arising from technical issues or system errors prior to confirming an order.
Invoices for goods supplied through the AZTOZA platform shall be issued in accordance with applicable Indian taxation laws including the Goods and Services Tax Act and related regulations. The Company shall issue tax invoices containing the necessary details including GST registration number, invoice number, invoice date, product description, quantity supplied, taxable value, applicable GST rate, and total invoice value. Clients are responsible for ensuring that their GST registration details, billing address, and tax information provided to the Company are accurate and up to date.
Payment for goods purchased through the AZTOZA platform may be made through advance payment, immediate electronic payment, or approved credit arrangements depending on the commercial terms agreed between the Company and the client. In cases where advance payment is required, the order shall be processed only after receipt of payment confirmation. For clients operating under approved credit terms, payment shall be made within the credit period specified in the invoice or agreed commercial arrangement.
Where a credit facility is granted by the Company, the credit period shall typically be calculated from the date of the invoice unless otherwise agreed in writing. Clients must ensure that payments are made within the specified credit period. Failure to make payment within the agreed timeframe shall constitute a delay in payment and may result in suspension of further order processing until outstanding amounts are cleared.
In the event of delayed payments beyond the agreed credit period, the Company reserves the right to charge interest on the outstanding amount. Unless otherwise agreed in writing, interest on overdue amounts may be charged at a commercially reasonable rate calculated from the due date of the invoice until the date of full payment. The Company may also suspend future deliveries, restrict platform access, or withhold pending shipments until outstanding dues are settled.
Ownership and title of the goods supplied by the Company shall remain with TUNELINK NETWORKS PRIVATE LIMITED until full payment of the corresponding invoice has been received by the Company. Until such time as payment has been received in full, the client shall hold the goods as a custodian of the Company and shall not pledge, transfer ownership, encumber, or dispose of the goods in a manner inconsistent with the Company’s ownership rights. The Company reserves the right, where legally permissible, to recover goods supplied under unpaid invoices if payment obligations remain outstanding beyond the agreed credit terms.
Risk of loss or damage to the goods shall transfer to the client upon delivery of the shipment to the client’s designated delivery address or upon acknowledgment of receipt by the client’s authorized representative. Clients are responsible for maintaining appropriate storage, handling, and security of the goods after delivery.
The Company reserves the right to set or revise credit limits for clients based on payment history, order volume, credit risk assessment, and other commercial considerations. The Company may reduce, suspend, or withdraw credit facilities at its discretion where payment delays or credit risk concerns arise.
All payments due under invoices issued by the Company shall be made without deduction, set-off, or withholding except where required by applicable law. Clients are responsible for ensuring that payment references or invoice numbers are clearly indicated in payment instructions so that payments may be properly allocated against outstanding invoices.
In the event of disputes relating to invoice amounts or product quantities, the client must notify the Company in writing within a reasonable period from the date of the invoice. The Company shall review such claims and provide clarification or resolution where appropriate. Undisputed portions of the invoice must still be paid within the applicable payment deadline.
The Company reserves the right to update or modify these Commercial Sales Terms and Payment Terms from time to time in order to reflect changes in regulatory requirements, taxation rules, financial policies, or operational procedures. Updated versions of this policy shall be published on the AZTOZA platform and shall become effective upon publication. Continued use of the platform and placement of orders shall constitute acceptance of the revised terms.
Any disputes arising from transactions conducted through the AZTOZA platform including matters relating to pricing, invoicing, payment obligations, credit arrangements, or commercial terms shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.
Clients requiring clarification regarding invoicing, payment obligations, or credit terms may contact TUNELINK NETWORKS PRIVATE LIMITED through the official communication channels available on the AZTOZA platform or by sending an email to contact@aztoza.in, or by sending written correspondence to the Company’s registered office located at 22/75, Nainiappan Street, Chennai, Chennai G.P.O., Chennai, Tamil Nadu – 600001, India.