Privacy Policy
This Privacy Policy explains how information is collected, used, processed, and protected when business clients access or use the digital ordering platform operated under the brand name AZTOZA, which is owned and managed by TUNELINK NETWORKS PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 and having its registered office at 22/75, Nainiappan Street, Chennai, Chennai G.P.O., Chennai, Tamil Nadu – 600001, India. For the purpose of this Privacy Policy, the expressions “Company”, “Tunelink”, “we”, “our”, or “us” refer to TUNELINK NETWORKS PRIVATE LIMITED, and the expressions “Platform” or “AZTOZA Platform” refer to the website, digital ordering system, mobile interfaces, and related software infrastructure through which registered business clients may place commercial orders for electronic devices and peripherals. The expressions “Client”, “User”, “Business Customer”, “you”, or “your” refer to any authorized business entity, distributor, dealer, reseller, or commercial purchaser accessing or using the AZTOZA platform.
The AZTOZA platform is designed primarily for business-to-business commercial transactions, and the information collected through the platform relates primarily to business entities and their authorized representatives. When clients register or interact with the platform, the Company may collect certain business information including company name, business address, GST registration number, tax identification numbers, authorized contact details, email addresses, phone numbers, billing information, shipping addresses, and other information necessary for order processing and account management. The Company may also collect information relating to authorized employees or representatives of the client organization who interact with the platform on behalf of the business.
In addition to information provided directly by the client, the Company may automatically collect certain technical and operational data during the use of the AZTOZA platform. Such information may include IP address, device identifiers, browser type, operating system details, network information, platform usage logs, session activity, and other technical information necessary for maintaining system performance and security. This information helps the Company analyze system usage, improve platform functionality, prevent unauthorized access, and ensure the reliability of services offered through the platform.
The information collected by the Company may be used for various legitimate business purposes including verifying client identity, establishing and managing business accounts, processing purchase orders, issuing invoices, coordinating shipment and logistics, managing payment transactions, responding to inquiries, maintaining transaction records, complying with legal and regulatory obligations, preventing fraud or unauthorized access, and improving the overall efficiency and security of the platform. The Company may also use such information for internal analytics, risk management, and operational improvements.
The Company may share certain information with trusted third parties when such sharing is necessary for business operations. Such third parties may include payment gateway providers, banking institutions, logistics partners, shipping carriers, cloud infrastructure providers, data hosting providers, compliance consultants, and technology vendors who support the operation of the AZTOZA platform. Any sharing of information with such service providers is limited to the extent necessary for providing services and is subject to contractual obligations requiring confidentiality and appropriate protection of data.
The Company does not sell, rent, or commercially trade client information to third parties for marketing or unrelated purposes. Information collected through the AZTOZA platform is used strictly for legitimate business purposes associated with platform operations, order processing, and service delivery.
The Company may retain client information and transactional records for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining accounting records, complying with tax regulations, resolving disputes, enforcing agreements, and meeting statutory obligations. After the expiration of applicable retention periods, the Company may delete or anonymize such information in accordance with its internal data management policies.
The Company implements reasonable administrative, technical, and organizational measures designed to protect business information and personal data associated with authorized client representatives. These safeguards may include secure server environments, encrypted data transmission, restricted database access, internal security protocols, and periodic monitoring of platform activity. While the Company strives to maintain strong security standards, users acknowledge that no method of electronic transmission or storage over the internet can be guaranteed to be completely secure.
The AZTOZA platform may use cookies or similar technologies to enhance user experience and improve system functionality. Cookies are small data files stored on a user’s device that help the platform recognize returning users, maintain session continuity, and analyze usage patterns. Clients may adjust browser settings to restrict or disable cookies; however, doing so may affect certain features or functionality of the platform.
The platform may occasionally contain links to external websites or digital services operated by third parties. Such third-party services are governed by their own privacy policies and practices. The Company does not control and is not responsible for the privacy practices or data handling procedures of such third-party services. Clients are encouraged to review the privacy policies of external websites before sharing any information.
Authorized client representatives may request access to information maintained about their organization or may request correction of inaccurate information by contacting the Company through official support channels. The Company shall make reasonable efforts to address such requests in accordance with applicable laws and operational requirements.
The Company reserves the right to update or modify this Privacy Policy from time to time in order to reflect changes in business practices, regulatory requirements, or technological developments. Updated versions of this Privacy Policy shall be published on the AZTOZA platform and shall become effective upon publication. Continued use of the platform following such updates shall constitute acceptance of the revised Privacy Policy.
Any disputes arising from or relating to this Privacy Policy shall be governed by the laws of India and shall fall under the jurisdiction of the courts located in Chennai, Tamil Nadu.
Clients may contact TUNELINK NETWORKS PRIVATE LIMITED, the operator of the AZTOZA platform, through official communication channels available on the platform or by corresponding with the Company at its registered office located at 22/75, Nainiappan Street, Chennai, Chennai G.P.O., Chennai, Tamil Nadu – 600001, India regarding any questions or concerns relating to this Privacy Policy.