Terms & Conditions
These Terms and Conditions constitute a legally binding agreement governing access to and use of the digital ordering platform operated under the brand name AZTOZA, which is owned and managed by TUNELINK NETWORKS PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 and having its registered office at 22/75, Nainiappan Street, Chennai, Chennai G.P.O., Chennai, Tamil Nadu – 600001, India. For the purposes of these Terms and Conditions, the expressions “Company”, “Tunelink”, “we”, “our”, or “us” shall refer to TUNELINK NETWORKS PRIVATE LIMITED and the expressions “Platform” or “AZTOZA Platform” shall refer to the website, mobile applications, and related digital infrastructure through which business clients may place orders for electronic products and peripherals supplied by the Company. The expressions “Client”, “Buyer”, “Business Customer”, or “User” shall refer to any registered business entity, distributor, reseller, dealer, or authorized commercial purchaser using the platform to procure goods for business or commercial purposes.
The AZTOZA platform is intended exclusively for business-to-business transactions. All orders placed through the platform are considered commercial purchase orders and are not intended for personal consumption or retail consumer transactions. By accessing the platform and placing orders, the client confirms that the purchase is made in the course of business and not as a consumer purchase. Accordingly, the provisions of consumer protection laws applicable to retail consumer transactions may not apply to purchases made through the AZTOZA platform.
Access to the platform may require registration and verification of business credentials. Clients may be required to provide company registration details, tax identification numbers, GST registration details, authorized contact information, and other documentation necessary for commercial onboarding. The Company reserves the right to approve or reject registration requests at its discretion and may suspend or terminate platform access where it determines that the client has provided inaccurate information, violated platform policies, or engaged in fraudulent activity.
Orders placed through the AZTOZA platform shall be treated as formal commercial purchase requests submitted by the client. The Company reserves the right to accept, modify, partially fulfill, delay, or reject any order depending on stock availability, operational feasibility, pricing verification, regulatory requirements, or credit approval where applicable. Confirmation of an order through the platform shall constitute acceptance of the order subject to availability of goods and verification procedures.
Pricing displayed on the platform is intended for registered business clients and may include wholesale pricing, distributor pricing, or negotiated pricing arrangements depending on the client relationship. Prices displayed may be subject to change without prior notice due to market fluctuations, supplier price revisions, currency changes, or operational factors. The Company reserves the right to correct any pricing errors that may occur due to technical or system-related issues before order confirmation.
All intellectual property rights associated with the AZTOZA platform including software systems, designs, graphics, user interfaces, product catalog structures, trademarks, logos, and digital content remain the exclusive property of TUNELINK NETWORKS PRIVATE LIMITED or its licensors. Clients are granted a limited, non-exclusive, non-transferable right to access and use the platform solely for the purpose of placing business orders. Any unauthorized copying, distribution, modification, or commercial exploitation of the platform or its content is strictly prohibited.
Clients agree not to misuse the platform or attempt to gain unauthorized access to systems, networks, or databases associated with the platform. Activities including but not limited to hacking, reverse engineering, scraping of product data, distribution of malicious software, or interference with platform functionality are strictly prohibited and may result in immediate suspension of platform access and potential legal action.
The Company may collect certain business and technical information from clients in order to operate the platform efficiently. Such information may include company details, contact information, transaction history, device information, IP addresses, and usage data generated through interaction with the platform. This information is used for order processing, logistics coordination, account management, fraud prevention, compliance with regulatory requirements, and improvement of platform services.
The Company may engage third-party service providers including logistics partners, payment processors, cloud infrastructure providers, and technology vendors to support platform operations. In such cases, limited information necessary for service delivery may be shared with such service providers under appropriate confidentiality and data protection obligations.
The platform and related services are provided on an “as-is” and “as-available” basis. While the Company endeavors to maintain accuracy of information and reliability of the platform, it does not guarantee uninterrupted operation or absence of technical errors. The Company shall not be liable for losses arising from temporary platform downtime, system failures, network disruptions, or other technical issues beyond its reasonable control.
To the maximum extent permitted by law, TUNELINK NETWORKS PRIVATE LIMITED shall not be liable for any indirect, incidental, or consequential damages including loss of profits, loss of business opportunities, or interruption of operations resulting from the use of the AZTOZA platform. The Company’s total liability arising from any transaction conducted through the platform shall be limited to the value of the goods supplied under the relevant order.
Clients agree to indemnify and hold harmless TUNELINK NETWORKS PRIVATE LIMITED, its directors, employees, agents, and affiliates against any claims, damages, liabilities, or expenses arising from misuse of the platform, violation of these Terms and Conditions, or breach of applicable laws by the client.
The Company reserves the right to suspend or terminate access to the AZTOZA platform where the client violates these Terms and Conditions, engages in fraudulent transactions, fails to meet payment obligations, or otherwise acts in a manner that may harm the Company’s operations or reputation.
The Company shall not be responsible for failure or delay in performing its obligations where such delay results from circumstances beyond its reasonable control including natural disasters, transportation disruptions, regulatory restrictions, power outages, internet failures, labor disputes, or other force majeure events.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or relating to the use of the AZTOZA platform or transactions conducted through it shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.
The Company reserves the right to update or modify these Terms and Conditions at any time to reflect changes in business operations, regulatory requirements, or platform functionality. Updated versions shall be published on the AZTOZA platform and continued use of the platform shall constitute acceptance of the revised Terms.
Clients may contact TUNELINK NETWORKS PRIVATE LIMITED through the official communication channels available on the AZTOZA platform or by sending correspondence to its registered office located at 22/75, Nainiappan Street, Chennai, Chennai G.P.O., Chennai, Tamil Nadu – 600001, India for any inquiries regarding these Terms and Conditions.